FAQ’s

No, we are a treatment centre for adults age 18 and over.

This depends on whether a detox is required as the first stage. Please call our enquiries team on 01934 815515 or email hello@broadwaylodge.org.uk to find out more.

We require payment for the first two weeks of treatment at the point of admission and then payments for the remainder are collected every fortnight thereafter. Unfortunately we are unable to offer any payment plan options.

Please contact our admissions team directly on 01934 815515 or email hello@broadwaylodge.org.uk

No – the 12 Steps is a spiritual model that can be applied by anybody (religious or not) and has helped thousands of people to live clean, sober and happy lives. At Broadway Lodge, we interpret ‘God’ to mean ‘Good Orderly Direction’, and clients can choose to apply anything that’s important to them as their good orderly direction, whether it’s a faith, music or nature for example.

For more details about the 12 Steps, take a look at our blogs: The 12 Steps Simplified and The 12 Steps for Atheists: it’s not necessarily the God you think. You could also have a look at our website page ‘Our approach to treatment with the 12 Steps‘ which you may find useful.

Our programme is abstinence-based and uses the 12 Steps philosophy as a part of treatment but clients will also receive one to one counselling, daily group therapy, holistic therapies and other treatments that together, will improve mental, emotional and spiritual wellbeing and provide the tools that can enable clients to achieve a successful, long-term recovery.

No – all treatments available at Broadway Lodge, as well as all main meals and drinks are included in the cost of treatment.

• Towels (we do not provide these)
• Toiletries
• Hair dryer if required
• Bank card/ Post Office/ DWP information if you have one and enough money to last at least a week (you may want to purchase snacks, cigarettes, newspaper etc. from the local shop).
• Casual clothing including a coat/jacket, nightwear, dressing gown, slippers, loose clothing e.g. joggers, t-shirt and trainers for classes such as Aerobics and Tai Chi.
• Cigarettes/vape
• Stationary and stamps
• A book to read in spare time
• A musical instrument (at your own risk)

We offer a mixture of triple, twin and private, single-occupancy rooms, some of which have their own shower and WC. All of the beds in each bedroom were upgraded in 2021 and are double in size, covered in soft, cosy bedding for ultimate comfort and to aid restful sleep which is an important part of recovery.

We know that keeping in touch with loves ones is important during a stay with us so mobile phones can be used. Clients who are detoxing can use their mobile phone throughout and clients engaging in the therapeutic programme are allowed to use their mobile phone after two weeks at allocated times and WiFi is available. There is also a dedicated client telephone to make outgoing calls and we also have a Skype facility that can be accessed in the evenings to make video calls.

• Gardens with smoking areas, several areas to sit and reflect and a 12-step garden trail
• Holistic therapy rooms
• Nintendo Wii
• Books
• Table tennis
• Board games and puzzles
• Skype facility
• Payphone
• Items to purchase including cards, stamps and toiletries
• Supermarket close by
• The beach is a 5 minute car journey and clients can visit this for walks at times throughout treatment.
• Town centre is a 5-minute car journey where clients can access shops, hairdressers and a range of healthcare facilities including opticians and dentists.
• Easy access to Places of Worship

Aftercare

Broadway Lodge holds complimentary aftercare sessions every Tuesday in Weston-Super-Mare town centre for anybody who has received treatment at Broadway Lodge, regardless of the time spent in the community since treatment completion. Attendees must be clean/sober for at least 14 days.

Third Stage Housing

For some clients an extended period of support following residential treatment can help them to adjust and re-integrate into community living. We have many local contacts who provide third stage housing in North Somerset and Bristol and our friendly Support Workers can help you to arrange this accommodation whilst in treatment to ensure a smooth transition.