Reunion attendees

Our Teams

Your stay in a treatment centre is an important decision to make and it’s imperative that you will be cared for and supported by qualified, experienced and skilled professionals who really understand addiction and what you have been through in your life.

Rest assured! Our compassionate multidisciplinary team of over 60 employees not only want the best for you. Together they also have the experience, knowledge and qualifications to transform lives addiction has taken away. Some of our team members have worked at Broadway Lodge for well over 20 years and many have lived experience of addiction themselves.

Our medical team

Broadway Lodge is one of very few treatment centres in the UK with on-site medical care 24 hours a day, 365 days a year. Our specialist team includes registered mental health nurses, registered general nurses and non-medical prescribers. The team also includes health care assistants and the majority have gained an NVQ Level 3 Health and Social Care qualification as a minimum. We also have a Consultant Psychiatrist, Dr Nick Airey, who has worked in both NHS and private settings.

Many of the nurses and health care assistants are fully trained to deliver Auricular Acupuncture and some are qualified to deliver alternative therapies including massage and Reiki as well as the specialist treatment, repetitive transcranial magnetic stimulation (rTMS). In addition, a member of the medical team is also a smoking cessation therapist for any clients wanting support to stop smoking.

Working in such a specialist area, the team really understand the clinical requirements and complexities of working with clients with addiction and this includes dual diagnosis clients (where another condition co-exists alongside addiction), and pregnant women. They ensure that clear lines of communication are developed with any external specialist teams a client is also under the care of, such as liver care or an eating disorder team, so that contact and appointments continue to be facilitated.

Not only do the medical team deliver detoxification, they will support you to settle in from the moment you arrive and will be on hand to help you with any medical concerns throughout your time with us. Some of the medical team also provide relaxing alternative therapies, meditation and Auricular Acupuncture, so you’ll be seeing them regularly.

“Nobody chooses addiction – it is often the only thing they have to cope when they feel all other choices have been taken from them. Seeing them choose to live and give back to the world is the most beautiful process and I am honoured to be a part of it. We don’t just stick a plaster over a gaping wound, we focus on hope, responsibility and self-worth.”

Kate, registered mental health nurse

Our Counsellors

We are proud of the powerful and structured therapeutic programme we offer at Broadway Lodge that supports all clients through a process of change and this couldn’t be done without our expert team of counsellors who deliver it. The counsellors are here to help you for the entire duration of your stay, even during detoxification, and they are available for 12 hours a day on weekdays and 9 hours every Saturday and Sunday.

We have a team of eight counsellors at Broadway Lodge and the majority are educated to degree level and hold individual registered membership with either the British Association for Counselling and Psychotherapy (BACP) or the National Counselling and Psychotherapy Society (NCPS). All counsellors complete ongoing continual professional development to update and enhance their skills and experience to benefit clients at Broadway Lodge and some have completed formal training in specialist therapies including EMDR and Hypnotherapy.

You will be allocated a focal counsellor who you will have individual one to one counselling sessions with and they will set assignments tailored to your individual needs but you will also get support from other counsellors during your stay. Counsellors facilitate the majority of group sessions including group therapy, house meetings, workshops, lectures and relapse prevention.

The counsellors will be key to helping you to address the psychological part of your addiction. Not just so you can understand your addiction, but getting to the underlying causes. They will guide you through an emotional but hugely beneficial process of change and healing and they will prepare you for your on-going life in recovery.

Our support teams

Broadway Lodge isn’t just a treatment centre, it’s a home for a little while and we want to ensure that it’s a calming, clean and comfortable environment for you during an important time in your life and recovery journey. Our housekeeping, maintenance and catering teams work tirelessly year-round so that residents have a clean and attractive environment to live in with fresh and nutritious meals and snacks provided every day.

Our admissions team ensure that referrals and assessments are processed as soon as possible and provide high standards of customer service to people seeking support, their loved ones and other organisations we work with – their office is often a very busy area of the building!

Support Assistants and our selfless volunteers help with an array of duties including transport, personal finance, external appointments, helping to arrange follow-on third stage housing (if applicable) as well as providing a listening ear and giving advice. Other support functions include finance, human resources and marketing.

Although some of these team members may not all be directly involved in the daily medical care or therapeutic treatment programme, you can expect to see and interact with them on a daily basis as they soon become part of your rehabilitation experience.

Senior Management

Any clients who stay at Broadway Lodge for treatment will regularly see the senior management team around the house. They are not only leaders at Broadway Lodge with a range of responsibilities but visionaries, continually striving to improve the charity in each area where possible. They lead the rest of the team to develop in their roles at Broadway Lodge and inspire everyone to achieve the charity goals too, always demonstrating the core values of Broadway Lodge which are: compassion, integrity, inclusivity, safe and collaborative.

Gill Volans, Commercial Finance & Administration Manager

Gill is a qualified Chartered Management Accountant (CIMA) with more than 19 years post-qualified experience. Throughout her career she has worked at both large multi-national organisations and SME’s whilst also gaining several years’ experience working at Broadway Lodge in a senior management position. This has given her a good understanding of the Charity and challenges we face as a not-for-profit organisation, but she can also bring her wealth of commercial experience to help move the Charity forward and contribute to its growth. As well as managing the finance team, Gill also oversees the maintenance, catering, domestic and administration departments at Broadway Lodge.

Gill Volans

Jodie Pickles, Human Resources Manager

Jodie is the Human Resource Management professional at Broadway Lodge and oversees the people function of the Charity for over 70 staff. She is an Associate member of the Chartered Institute of Personnel and Development (CIPD) and is CIPD qualified to Level 7. She also gained her Masters in Human Resource Management and graduated from the University of the West of England (UWE) in 2022. Jodie has completed a Law degree, specialising in Employment Law and is a Charted Institute of Legal Executives (CILEX) graduate. She joined Broadway Lodge in 2011 on an apprenticeship scheme, whilst completing her studies part-time and has progressed through the Chairty. Jodie manages a wide range of Human Resource functions at Broadway Lodge and enjoys helping the organisation harness the full power of their most valuable asset – their people.

John Aizlewood, CEO

John brings to Broadway Lodge many years of experience gained in the charitable, healthcare, retail and fundraising sectors as well as experience working in large corporations specialising in hospitality and finance. He brings a passion for developing and growing businesses sustainably, focusing on both the services offered as well as employee development. At Broadway Lodge, John will be using his wealth of knowledge and expertise to maintain the great reputation of the charity and to grow and build Broadway Lodge and its people to deliver excellence in client care for the coming decades.

Lee Ali, Registered Manager (CQC) & Deputy CEO

Lee is responsible for overseeing the highly skilled 24/7 medical team which includes Consultant Psychiatrists, Nurse Prescribers, General and Mental Health Nurses along with a team of Healthcare Assistants and holistic therapists. She also manages the Admissions and Referrals team. Lee is a Registered General Nurse and has gained over 35 years’ nursing practice. With her considerable experience in medical and care settings, Lee ensures that standards of care continue to meet and exceed the expectations of the Care Quality Commission. Her breadth of knowledge and understanding of the treatment sector, its staff and clients, means that everyone who comes into Broadway Lodge receives a level of care and support that is personalised and exemplary.

Lee Ali

Markkus Trew, Head of Treatment & Counselling

Markkus is Head of Treatment and Counselling at Broadway Lodge and has extensive experience of working in treatment centres in North Somerset. He has a diploma in leadership and management, is  a qualified counsellor (holding a higher diploma in counselling) and also has accredited professional registration with the National Counselling Society (NCS). Markkus is responsible for leading the counselling and support team and for developing innovations in the therapeutic programme that draws on evidence-based research and practice. His specialism is attachment theory looking at early parental relationships and early years’ impact on child development and addiction. Markkus’ previous career is in property – he trained as a surveyor and holds a degree in estates management that enables him to balance his therapeutic knowledge and skills with a commercial acuity. He brings to Broadway a passionate focus on improving the treatment experience for patients, driving up standards of care and reporting to a high level of quality, alongside making sure the business is run along exemplary lines.

Markkus Trew


Caroline Cole

Caroline re-joins the Board of Trustees after taking time out following her appointment as Interim Chief Executive Officer for 12 months in 2017. Broadway Lodge is very close to Caroline’s heart and she has supported the charity for many years. During her career she has headed up research and implementation functions at Rehabilitation for Addicted Prisoners Trust (RAPt) and is involved in strategic and therapeutic development at Tom Harrison House in Liverpool. Her understanding of both Broadway Lodge and the addiction/recovery sector is outstanding and she is able to bring her passion and ideas to continue to help Broadway Lodge to develop.

Caroline is also a sought-after strategy consultant, university lecturer and inspirational speaker which allows her to share knowledge at institutions across the world.

Caroline Cole

Catherine Sparks

Cate firmly believes that Broadway Lodge is a place where miracles happen. She worked at Broadway Lodge for 20 years as Nursing Assistant where she spent many hours with clients helping them with their recovery and has first-hand experience and understanding of individual needs from the day of arrival until treatment completion.

Through her extensive experience in the addiction sector, Cate has an in-depth knowledge of what it takes for a patient to achieve a full recovery and brings this invaluable knowledge to the Board of Trustees to complement commercial strengths.

Catherine Sparks

Chris Jelf

Chris formed Jelf Group Plc, the independent insurance broker and financial consultancy, which last year was sold to Marsh Group. He has served as a Non Executive Director at Thatchers Cider and is a serving Director of Bristol Rovers Football Club. Chris brings expertise in sales, service, and client/customer relationship and networking to the Board.

Broadway Lodge Polaroid

Colin Hall-Tomkin

Following university studies in Economics, Colin joined Barclays Bank on their graduate training scheme and remained in the banking sector for 14 years, his final role being as a Corporate Bank Manager in Bristol. He then moved on to work for the Jelf Group, who specialised in the insurance, financial planning and employee benefits sectors. Colin successfully set up the Commercial Finance division at Jelf before taking on the role of Client Management & Banking Director, which he undertook for 15 years, leaving the organisation in 2020. Colin now focuses on his property investment and financial consultancy businesses. 

Whilst working at Jelf Group, Colin worked with Broadway Lodge in relation to banking and finance requirements and we are delighted that he is on board to support us in these areas in his role here as a Trustee. 

Colin Hall-Tomkin

Dr Paul Seviour, Deputy Chair of Trustees

Paul is a qualified doctor and mainly worked as a GP in medical centres throughout his career but has also been a GP trainer and he was the Medical Director for 11 years at a healthy living centre where he regularly met with people suffering with addiction. In addition, he worked part-time at Broadway Lodge for seven years until 2017 where he held a clinic for clients and prescribed detox regimes. Paul retired in 2019 but recently returned to practice working as a GP on the NHS 111 COVID-19 Clinical Assessment Service. We are delighted that Paul has joined the Board of Trustees where he brings a wealth of invaluable medical expertise.

Dr Paul Seviour

Peter Davis

Peter is a retired Methodist Minister and also has a background working in therapeutic roles at Broadway Lodge. After a visit to Broadway Lodge to volunteer as a 5th Step listener in the 1980’s, he felt called to train as an addictions counsellor, recognising how the Twelve Step programme had the potential to give people with addictions a new life. With his passion to help people become their true selves without using mind altering substances or harmful behaviours, he went on to work permanently at Broadway Lodge for almost 15 years as Secondary Care Co-ordinator and now continues to contribute his skills through his appointment on the Board of Trustees.

Peter Davis

Stephen Lyttelton, Chair of Trustees

Stephen has an extensive and successful career background working at senior management level in the retail and entertainment sectors and is now a self-employed music consultant. Throughout his career he has gained valuable experience in public speaking and live event management.

Stephen is passionate about sharing the message that recovery really is possible for everybody and we are delighted that Stephen has joined as a Trustee, bringing his enthusiasm and wealth of business experience to support Broadway Lodge in excelling as a leading addiction rehabilitation centre. He said “The modern adaptation of 12 Step treatment and the integration of its principles into the business model has greatly impressed me. I am excited and proud to be a part of the next stage in Broadway Lodge’s journey.”

Stephen Lyttelton
Recovery stories Hear Barcley's story

Discover what addiction meant to Barcley and how he overcame his fears with the help from the people at Broadway Lodge.

See more stories