Our success rates are consistently amongst the best in the sector. Currently up to 84% of our clients complete their treatment with us.

As a registered charity, we are mission-driven. In order to help as many people as possible, we keep our pricing as low as we can within a range that enables us to run on a financially sustainable footing. Any surplus we may make is invested back into our work.

We are one of very few treatment centres in the UK which has specialist nurses on site day and night, all year round. This means you or your loved one can feel reassured that someone will be immediately available should a medical difficulty arise. Our team also includes a GP and two consultant psychiatrists.

We are one of the oldest and most respected treatment centres, with 44 years’ experience of working to the highest professional standards to support people into recovery.  We comply with and our staff  have been expert contributors to the guidance of the National Institute of Health and Care Excellence (NICE) and Public Health England, and we are fully compliant with the standards of the Care Quality Commission.

Our work has been recognised with many awards, including:

  • Somerset Business Awards Finalist for Charity of the Year 2015
  • Charity Times National Finalist for Innovation 2015
  • Weston Business Awards Winner for Innovation 2015
  • Independent Specialist Care Provider of the Year 2012
  • Shortlisted for Charity of the Year 2010

Praise from the Care Quality Commission:

"Staff were approachable and provided clients with help, emotional support and advice any time they needed it. The staff team knew the client group well and amended their approach to meet the needs of individuals. Staff understood the clients’ needs, encompassing their different social and cultural needs."

"All clients we spoke with said they felt safe. Clients described a quiet, calm and homely environment. Clients told us that the service had a community spirit, and that everyone looked out for each other. Clients also said that the service was very structured."

"Staff treated clients with kindness, dignity and respect."

To to read the full CQC report from 2018 please click the following link: CQC_Report_2018.pdf

Some of our many client testimonials:

Broadway is a special place. Staff are excellent. This is not just a place to come off drugs it’s a place where we can grow. I’ve learnt so much about myself at Broadway, with the love and encouragement from staff and residents.

Joanna G

Just returned home from this place of miracles. Wonderful staff, amazing therapies, superb groups/shares and workshops and above all a chance to meet some amazing people and make some life-long friends. This place has given me the tools to ensure I never pick up again. Serenity, courage and wisdom.

Lee M

Please read more testimonials and Recovery stories or watch our former client videos to hear more from our inspiring clients with whom we have the privilege to work.